Benefit Admin API Connections
Enhanced Benefits
Mutual Connections will tackle these challenges through three key areas initially, but this is just the beginning. Our vision for the future is an efficient, truly integrated, end-to-end benefits experience for employees and employers alike.
Plan Configuration
EOI Questions & Decisions
Enrollment
Member & Provider Directory
Ongoing Benefit Administration Made Easy
Whether you're a broker, employeer or employee, Mutual of Omaha's API Connections will be of value to you. The API Connections will make it quick and easy to integrate all your information with Mutual of Omaha benefits. With our partnership, you will have access to timely and accurate data while also empowering you to find the information to meet your benefit needs through:
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Plan Configuration EOI Questions & Decisions Eligibility Data Member & Provider Directory
Reporting
Billing
Employer Access Overview
Overview
For years, Insurance Carriers and Benefit Administration (BA) platforms have touted “integrated”, end-to-end benefits experiences for employees and HR teams alike. While the employee enrollment experience has significantly improved through the use of BAs, the rest of the process, from plan setup to EOI to Billing and Claims, leaves much to be desired. Through our API integrations, Mutual of Omaha aims to change that.
What is an API?
API stands for Application Programming Interface. What it really means is an easier and faster way to securely integrate information from multiple sources. At Mutual of Omaha, we are investing our resources into applying APIs to make the experience working with us as easy for you as possible.
How We Got Here
Here at Mutual of Omaha, we have been on a multi-year technology modernization journey re-building and restructuring our systems and data to meet the ever-changing business needs of our industry. We’ve taken the time to re-build with a focus on flexibility which will allow us to connect with our clients and technology partners in a way that works best for them. Gone are the days of insurance carriers bending the business process to meet their outdated legacy system limitations.
With API integration, it will ensure accuracy of plan, rate and eligibility rule setup in the benefit administration platform. This will reduce discrepancies and invalid claims.
APIs will reduce group implementation time from months to days, automate plan configuration processes within the benefit administration platform and eliminate the need for any requirement clarification discussions between Mutual of Omaha and the client, broker or the benefit administrator.
These integrations will significantly reduce resources needed at the employer, broker and benefit administrator to implement a group onto the platform.
Plan Configuration will allow Mutual of Omaha to push the plan, rate and eligibility rule information directly into the benefit administration platform without any manual intervention.
MUTUAL of omaha's API CONNECTIONS
We're working closely with these partners to ensure seamless API integration with their systems. Stay updated on key dates to know when these partners will be API-ready.
ADP
planSource
Employee Navigator
Our Integrated Partners
COST
ACCURACY
TIMING
This will allow for seamless enrollment flow for voluntary amounts requiring EOI. In addition, it will also allow for automated decision notifications within the enrollment flow.
As an added measure, this will ensure security of data transmissions.
Real-time feedback will reduce overall time to process election information and the number of discrepancies.
Instantaneous election updates will allow for quicker access to coverage.
Enrollment data will allow for real-time election updates to pass from the benefit administration platform to Mutual of Omaha.
SECURE
REAL-TIME
ACCESS
API integration will enable up-to-date and accurate billing.
DATA
Allows employees to seamlessly access carrier provider directories and member information within the benefits shopping experience.
Plan Configuration: Coming soon 2024 EOI: Coming soon 2024
Plan Configuration: In Pilot - Coming soon! EOI: In Pilot - Coming soon! Enrollment: Coming soon
Plan Configuration: In Pilot EOI: In Pilot - Coming soon! Enrollment: Coming late 2024
The added ease of an integrated EOI experience will allow for easier access to voluntary benefits for employees.
PLAN PARTICIPATION
Will create an automated end-to-end user EOI experience all within the enrollment process.
USER EXPERIENCE
Automated approval and rejection process will eliminate the countless hours spent manually updating in benefits administration platforms.
APPROVALS & REJECTIONS
Real time feedback will reduce overall time to process election information and number of discrepancies.
LESS CONFUSION
SEAMLESS
Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Home office: Mutual of Omaha Insurance Company, 3300 Mutual of Omaha Plaza, Omaha, NE 68175. Mutual of Omaha Insurance Company is licensed nationwide. United of Omaha Life Insurance Company is licensed nationwide, except in New York. Companion Life Insurance Company, 425 Broadhollow Road, Second Floor Melville, NY 11747. Companion Life Insurance Company is licensed in New York. Each underwriting company is solely responsible for its own contractual and financial obligations. Some exclusions or limitations may apply. *Timelines and deliverables are subject to change.
bswift
EOI: Coming soon 2024
Explore Our API Integration Partners
Why API Integrations Matter — Find out Here
APIs: All you need to know on the latest acronym everyone can’t stop talking about. Learn how Mutual of Omaha is using them to enhance the employer and employee experience.
Application Programming INterface
It seems like every 5 or so years, the insurance industry comes up with a new buzzword or acronym that everyone can’t stop talking about. The latest are APIs. So, what are they and what will they REALLY do for you?
So, What is an API?
API stands for Application Programming Interface. APIs have been around for a long time and are in action behind the scenes in almost every industry except group insurance...until now. Simply put, APIs provide an easier and faster way to securely integrate information from multiple sources. A great example of APIs at work in other industries is our ability to see multiple airlines price quotes on a given flight route all aggregated into an easy to understand format on a travel website.
How Does it Affect Me?
Plan Setup
This is the foundational API integration. It automates the setup of benefit plan rules, rates and summary info in your benefit administration platform reducing implementation time to days vs. weeks and ensures accurate plan information shown to employees.
EOI
Embedded EOI form in the employee enrollment process and real-time EOI decisions pushed back into the benefit administration platform allow for a streamlined employee experience and automated decisions process. No more monthly reports requiring the HR team to navigate through the benefits administration platform to approve or reject employee by employee.
Claims Management
Track claim status and manage absences for payroll or attendance purposes, all from your benefit administration platform.
Today an “integrated” partnership between a benefit technology platform and carrier generally refers to a one-way weekly batch transfer of eligibility data from the benefit technology to the carrier. This is an important, but small piece of the entire data integration puzzle. APIs allow for the multi-directional flow of information across all carrier and benefit technology data. Here are some ways we know APIs will help change the group insurance game in the near future:
Provider Directory
Access to provider information for current or potential employees of a given insurance plan, all from your benefit administration platform.
Eligibility
Real-time transfer of employee election information from benefit administration system to carrier.
Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Home office: Mutual of Omaha Insurance Company, 3300 Mutual of Omaha Plaza, Omaha, NE 68175. Mutual of Omaha Insurance Company is licensed nationwide. United of Omaha Life Insurance Company is licensed nationwide, except in New York. Companion Life Insurance Company, 425 Broadhollow Road, Second Floor Melville, NY 11747. Companion Life Insurance Company is licensed in New York. Each underwriting company is solely responsible for its own contractual and financial obligations. Some exclusions or limitations may apply.
Automated bill generation for self-administered or list-billed plans, eliminating the need for HR departments to manually create, manipulate, & send monthly reports from your benefit administration platform for reconciliation. The insurance carrier will work behind the scenes with the benefit administrator to get all the needed info and simply shows you how much is owed.
Back to Home
EOI: Now Available! Enrollment: Coming soon
Plan Configuration: Now Available! EOI: In Pilot - Coming soon! Enrollment: Coming late 2024
Click on the partners below to learn more.
We are developing partnerships with HR platforms you use every day to make Mutual of Omaha the easiest carrier to do business with.
our integrated partners
Plan Configuration:
In Pilot
Coming soon!
EOI:
2024
WORKDAY
2025
EOI and
EMPLOYEE BENEFITS
Insert Subheader Here
mutual of omaha & adp®
Contact Us
We’ve become a member of the ADP Partner Advantage Program! Through this program, we’re able to add tremendous value by connecting our clients to exclusive ADP tools, resources and experiences to help address growing HR and technology challenges.
Advanced Technology
Our API Integrations with ADP will help reduce time spend on manual processes and streamline the benefits administration experience
Coming Soon
Enrollment API - Employee election information passed in real-time from ADP to Mutual of Omaha
Plan Setup API - Automated set up of Mutual of Omaha plan rules and rates on ADP system
Now Available
ADP’s integrated HCM system includes modules for recruitment/onboarding, HR and benefits, mobile apps, and self-service tools, payroll and time and attendance, as well as an extensive marketplace. Our participation in the ADP Partner Advantage Program gives us the opportunity to spearhead HCM implementation, reduce costs, automate manual processes and help clients make the most of their technology investment.
MADP, the ADP logo, ADP Workforce Now, and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2022 ADP, Inc. The information in this document was prepared by Mutual of Omaha Insurance Company and Mutual of Omaha Insurance Company is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein. For producer use only. Not for use with the general public.
Coming soon
Evidence of Insurability API - Enrollment integrated EOI exerience and automated decisions
Need additional help with group set up, file build, or reporting support? With Mutual of Omaha's unique partnership with ADP we can help align the ADP's Professional Services team to help you maximize your ADP investment! Click here to learn more
API Development
No implementation fees
dedicated support
To support enrollment through multiple channels.
Goal
Mutual of Omaha is an ADP Partner Advantage Program Member
No Implementation Fees
Dedicated Support
• Accident • Accidental Death and Dismemberment (AD&D) / • Voluntary Accidental Death and Dismemberment • Critical Illness • Dental • Hospital Indemnity • Life • Long-Term Disability / Voluntary Long-Term Disability • Short-Term Disability / Voluntary Short-Term Disability • Vision
Evidence of Insurability
Evidence of Insurability API – Enrollment integrated EOI exerience and automated decisions
Plan Config API – Automated set up of Mutual of Omaha plan rules and rates on ADP system
Mutual of Omaha is an ADP Partner Advantage Program partner! Through this unique partnership with ADP we’re able to add tremendous value by connecting our clients to exclusive ADP tools, resources and techology to help address benefits and HR challenges.
Enrollment API – Employee election information passed in real-time from ADP to Mutual of Omaha
Dedicated support
Eliminates costly and time-consuming admin tasks when plan configuration API is used
Solutions are backed by a knowledgeable support system from a trusted resource
Streamlines employee and employer experience and improves data accuracy and quality
API development
SOON
Automated and accurate set up of Mutual of Omaha plan rules and rates on ADP Workforce Now Platform
Employer and broker collaborate to establish plan design.
Mutual of Omaha creates plan within Mutual of Omaha's platform.
Mutual of Omaha digitally transmits plan design to ADP via API.
ADP seamlessly and automatically creates the plan, ready for enrollment.
Benefits plan setup is complete within hours without any manual input needed from the employer.
Plan configuration API
Enrollment integrated EOI experience and automated decisions
evidence of insurability api
Employee makes an election in ADP Workforce Now Platform that triggers the need for EOI
An EOI form, prepopulated with employee information opens within the WFN platform for a seamless EOI completion experience
Mutual of Omaha approves or declines coverage.
Mutual of Omaha transmits decisions back to ADP WFN adjusting the employee's benefits and payroll deductions in real-time without any intervention needed from the HR team.
Mutual of Omaha receives information, providing accurate billing and claims without any file feed implementation timelines or hassle, and no manual data entry needed.
Enrollment and demographic information is transmitted via API to Mutual of Omaha in real time
Employee enrolls in their benefits within ADP Workforce Now
Employee election information automatically passed in real-time from ADP Workforce Now to Mutual of Omaha
Enrollment API
Benefit administration is complex — let's make it easy!
Need additional help with group set up, file build, or reporting support? With Mutual of Omaha's unique partnership with ADP we can help align the ADP's Professional Services team to help you maximize your ADP investment!
NEED help?
Click here to learn more
Supported Products
Learn More
Mutual of Omaha and ADP have joined forces to enhance benefits enrollment with seamless Evidence of Insurability (EOI) integration. Managing benefits administration is complex, but our API simplifies and streamlines the process, saving time and effort for both employers and employees.
Efficiency for Employers. Simplicity for Employees.
Typically, employees are offered a guaranteed basic amount of life insurance with the option to purchase additional coverage. When employees opt for extra coverage, they must provide EOI, a process that traditionally involves completing health questionnaires, undergoing underwriting, and submitting forms. This back and forth can lead to delays or missed steps, causing frustration for both employees and HR teams.
How the Integration Works
Go Back To Adp Partnership
What is Evidence of Insurability (EOI)?
Key Benefits of ADP EOI Integration
Effortless Management. Decisions are automatically returned to ADP and visible on the digital dashboard, saving HR teams from manual tracking and paperwork.
Simplify Benefits Enrollment Today With Mutual of Omaha and ADP Workforce Now, managing EOI has never been easier. From faster approvals to automated updates, our solution creates a streamlined, efficient experience for all.
Employee Election
Seamless EOI Completion
Decision by Mutual of Omaha
Real-Time Updates
Seamless Digital Experience. The EOI form is completed directly within the ADP Workforce Now Platform without ever leaving the enrollment window.
PLACEHOLDER SECTION FOR ADP EOI VIDEO THAT IS IN PROGRESS.
Mutual of Omaha and ADP simplify this step with: Real-time API Integration Elimination delays Ensuring Smooth Accurate Processing
FOR EMPLOYERS
FOR EMPLOYEes
Fast and Accurate. Forms prepopulated with employee information ensures applications are completed in under a minute, reducing errors and streamlining the process.
Real-Time Decisions. Receive approval or denial updates instantly, so there's no waiting or uncertainty.
Secure and Confidential. Enjoy peace of mind with secure submission of personal information via a trusted digital platform.
Time-Saving Integration. Real-time EOI updates eliminate duplicate entries and manual corrections, significantly reducing administrative burdens.
Accurate and Automated. Payroll deductions start automatically, maintaining accurate electronic records and ensuring compliance.
Enhanced Employee Experience. A streamlined, error-free process enhances employee satisfaction, reducing questions or compliants to HR teams.
Plan Config API – Automated set up of Mutual of Omaha plan rules and rates on Employee Navigator system
Our API Integrations with Employee Navigator will help reduce time spend on manual processes and streamline the benefits administration experience
Simple and affordable integrated online enrollment - coming soon with API integrated plan configuration! Through our plan configuration API, all groups with Mutual of Omaha, plan, rates, and eligibility rules will be automatically set up in the Employee Navigator system. Assuring accuracy, significantly reducing implementation time, and improving the employer and employee experience.
mutual of omaha & Employee Navigator
Employee Navigator is a rapidly growing benefits and HR software provider integrated with over 200+ of the nation’s leading insurance carriers, payroll companies, and TPAs. The platform delivers brokers and employers a connected digital experience, streamlining the management of everything from online enrollment and onboarding to ACA reporting, time off tracking, and more. The company currently works with more than 3,000 brokers, providing benefits administration and HR products to over 70,000 companies and 12+ million employees and dependents.
Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Products are not available in all states. Each company is solely responsible for its own contractual and financial obligations.
Introducing Employee Navigator + Mutual of Omaha
Zero cost integrations
seamless onboarding
No implementation fees paid by the broker for any Mutual of Omaha integrations
zero cost Integrations
Automated enrollment processing
An integration so easy any agency can use it
Automated and accurate set up of Mutual of Omaha plan rules and rates on Employee Navigator
Mutual of Omaha digitally transmits plan design to Employee Navigator via API.
Employee Navigator seamlessly and automatically creates the plan, ready for enrollment.
Employee makes an election in Employee Navigator Platform that triggers the need for EOI
An EOI form, prepopulated with employee information opens within the platform for a seamless EOI completion experience
Mutual of Omaha transmits decisions back to Employee Navigator adjusting the employee's benefits and payroll deductions in real-time without any intervention needed from the HR team.
Employee enrolls in their benefits within Employee Navigator
Employee election information automatically passed in real-time from Employee Navigator to Mutual of Omaha
Need additional help with group set up, file build, or reporting support? With Mutual of Omaha's unique partnership with Employee Navigator we can help align the Employee Navigator team to help you maximize your investment!
Plan Setup API – Automated set up of Mutual of Omaha plan rules and rates on ADP system
Our API Integrations with bswift will help reduce time spend on manual processes and streamline the benefits administration experience
Mutual of Omaha is a bswift integration partner! Mutual of Omaha and bswift work closely to create deeper system connections that provide employees with a better enrollment experience and employers with a more efficient administration experience.
mutual of omaha & BSWIFT®
Our partnership with bswift simplifies how you integrate benefits into your ecosystem, centralize programs, and optimize offerings to empower employees and boost benefits utilization. Our partnership has deep technical connections, an integrated employee experience and streamlined contracting and billing process, reducing administrative burdens for employers and simplifying benefits program management.
Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Products are not available in all states. Each company is solely responsible for its own contractual and financial obligations. bswift® is a registered trademark of bswift LLC. All rights reserved.
Mutual of Omaha is a bswift Integration Partner
Reduced time of implementation
Reduced implementation timing due to our streamlined partnership
Improves data accuracy and quality
Automated and accurate set up of Mutual of Omaha plan rules and rates on bswift's platform
Plan Setup API
Employee makes an election in bswift's Platform that triggers the need for EOI
Mutual of Omaha transmits decisions back to bswift adjusting the employee's benefits and payroll deductions in real-time without any intervention needed from the HR team.
Employee election information automatically passed in real-time from bswift to Mutual of Omaha
Need additional help with group set up, file build, or reporting support? With Mutual of Omaha's unique partnership with bswift we can help align the team to help you maximize your investment!
Mutual of Omaha and bswift have partnered to simplify benefits enrollment with seamless Evidence of Insurability (EOI) integration. Managing benefits administration is complex, but our API simplifies and streamlines the process, reducing administrative efforts for employers and creating a smooth, user-friendly experience for employees.
Employee makes an election in bswift's platform that triggers the need for EOI
Go Back To bswift Partnership
Key Benefits of bswift EOI Integration
Effortless Management. Decisions are automatically returned to bswift and visible on the digital dashboard, saving HR teams from manual tracking and paperwork.
Make EOI Simple and Seamless With Mutual of Omaha and bswift, the EOI process is intuitive, fast, and hassle-free. From easy health questionnaires to real-time updates, our solution keeps employees engaged and ensures a smooth experience for everyone.
Seamless Digital Experience. The EOI form is completed directly within the bswift platform without ever leaving the enrollment window.
Mutual of Omaha and bswift simplify this step with: Real-time EOI Submission Elimination delays Ensuring Smooth Accurate Processing
Plan Config API – Automated set up of Mutual of Omaha plan rules and rates on Boost system
Our Boost Integrations with PlanSource will help reduce time spend on manual processes and streamline the benefits administration experience
Mutual of Omaha and PlanSource have partnered to bring a quality benefit and technology experience with Boost. HR teams spend a significant amount of time on manual configurations, but Boost can help cut back on the manual work.
mutual of omaha & PlanSource
Through Boost, PlanSource and Mutual of Omaha are improving the way benefits are set up and administered with real-time integrations and instant access to information. Through simplified billing, an optimized shopping experience and future state-of-the-art Application Programming Interface (API) integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
Enrollment API – Employee election information passed in real-time from PlanSource to Mutual of Omaha
Mutual of Omaha is a PlanSource Boost Partner
Preferred pricing
Employee Shopping
for PlanSource technology when customers add one or more Mutual of Omaha products
Preferred Pricing
experience that's optimized to drive engagement.
that provides a seamless customer experience.
Future Release
Automated and accurate set up of Mutual of Omaha plan rules and rates on Boost Platform
Mutual of Omaha digitally transmits plan design to PlanSource via API.
PlanSource seamlessly and automatically creates the plan, ready for enrollment.
Plan Configuration API
Employee makes an election in Boost Platform that triggers the need for EOI
An EOI form, prepopulated with employee information opens within the Boost platform for a seamless EOI completion experience
Mutual of Omaha transmits decisions back to PlanSource adjusting the employee's benefits and payroll deductions in real-time without any intervention needed from the HR team.
Employee enrolls in their benefits within Boost platform
Employee election information automatically passed in real-time from Boost to Mutual of Omaha
Need additional help with group set up, file build, or reporting support? With Mutual of Omaha's unique partnership with PlanSource we can help align the team to help you maximize your investment!
